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Zodiaq Warranty
Information
DuPont Zodiaq® Residential Ten-Year Limited
Warranty for North America
DuPont warrants to you, the owner of the original
installation, that DuPont will repair or replace, without charge,
your installation of DuPont Zodiaq® quartz surfaces when installed
by a DuPont Authorized Zodiaq® Installer, if the product fails due
to any manufacturing defect or any defect in conversion or
installation during the first ten (10) years from the date of
completion of installation of the Zodiaq®. This limited warranty
includes necessary labor charges needed to repair or replace the
product covered by this warranty. This warranty does not cover
products made by other suppliers.
General Terms and Conditions
The following contains information
applicable to this limited warranty:
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This warranty applies to DuPont Zodiaq® quartz
surfaces
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This warranty applies to installations of
Zodiaq® quartz surfaces that have been permanently installed in
residences and that have not been moved from the original,
permanent installation.
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This warranty applies to product purchased and
installed after May 1, 2000, for owner-occupied residences and
to product purchased by a tenant in a rental dwelling in the
United States and Canada. This warranty is transferable only in
owner-occupied dwellings.
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To obtain service under this limited warranty,
you must contact the source from whom you purchased DuPont
Zodiaq®, or DuPont at the address shown at the end of this
limited warranty. You must provide DuPont proof of purchase in
the form of the warranty registration card. If the warranty
registration is not on file with DuPont, you will need to
provide a copy of your original receipt or invoice showing the
name of the Authorized DuPont Zodiaq® Installer and the date of
installation. You must permit DuPont or DuPont's authorized
agents to inspect the installation of the product. You will
reasonably cooperate with DuPont in DuPont's efforts to perform
its obligations under this warranty. All decisions about defects
in manufacture, conversion or installation shall be made by
DuPont and communicated to you in a timely manner.
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This warranty shall be null and void unless the
products have been paid for in full.
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This warranty is transferable within the 10-year
period of warranty only when the new owner writes to DuPont (see
address at the end of this limited warranty) to register the
installation under the new owner's name. Upon request, the Care
in Use Guide will be sent to the new owner detailing the proper
maintenance of the product.
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This warranty applies to products that have been
maintained according to the DuPont Zodiaq® quartz surfaces Care
in Use Guide provided free of charge at the time of
installation, or upon request, by the DuPont Authorized Zodiaq®
Installer or by DuPont.
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This warranty covers seam performance, not the
appearance of the seam.
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This warranty does not cover uses of products
for "commercial" uses, uses of products exposed to outside
weather and climate conditions, abnormal use or conditions, or
abuse in any way. "Commercial use" includes, but is not limited
to, use in a store, office or other place of business. "Abnormal
use or conditions" includes, but is not limited to, damage from
mishandling or misuse, damage from excessive heat or uneven
exposure to weather conditions, physical or chemical abuse, and
damage from improper care and maintenance.
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DuPont is not responsible for damage or injury
caused in whole or in part by acts of God, job site conditions,
architectural and engineering design, structural movement, acts
of vandalism, or accidents.
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DuPont's obligation under this warranty is
limited solely to the repair or replacement including necessary
labor charges needed to repair or replace the product covered by
this warranty.
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Except as provided in this limited warranty,
DuPont shall not be liable in either tort or contract for any
loss of direct, consequential or incidental damages arising out
of the use or inability to use the product in residential
applications covered by this warranty. Some states do not allow
the exclusion or limitation of incidental damages, so the above
limitation or exclusion may not apply to you.
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DuPont makes no other warranty, representation
or guarantee, express or implied, with respect to its products,
except as expressly stated herein. Some states do not allow
limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
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This warranty gives you specific legal rights,
and you may also have other rights which may vary from state to
state or, in Canada, from province to province.
This is the only warranty made by DuPont for
Zodiaq® quartz surfaces. No one other than DuPont is authorized to
make or makes any warranty or promise with respect to Zodiaq® quartz
surfaces.
Registration
To register for the warranty, you or the DuPont
Authorized Zodiaq® Installer must fill out and return a registration
form.
To obtain service under this limited warranty,
contact the source from whom you purchased DuPont Zodiaq®. For more
information about this warranty, please contact DuPont Zodiaq®
directly by writing or calling:
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DuPont Zodiaq® Quartz Surfaces, Chestnut Run
Plaza, P.O. Box 80721, Wilmington, DE 19880-0721
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Phone: 1-800-426-7426, press 0 to initiate
claim.
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E-mail: zodiaq@usa.dupont.com
Copyright 2006, Distinctive Surfaces Inc.
158 Sinclair Rd. Columbus, OH 43229 |
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